There is rarely a situation where I do not appreciate exemplary customer service, and earlier this week I experienced another awesome service experience. My wife and I were having a quiet dinner out at CPK, and my meal was cheerfully brought to me. However, after a few bites, I noticed that the meal was just not right. It lacked something that the dish has had in previous dining experiences. Upon bringing my displeasure of my meal to my server, the restaurant manager came to my table, apologized, and asked me if he could have a replacement made for me.
Naturally, I said yes. What surprised me, especially in difficult economic times like we are now living through, was that the restaurant manager told me he was buying my entree, in addition to making it over. I only expected them to make me a new dinner or offer me something different. But to buy my dinner too?!? That really got my attention.
My close friends know that I enjoy eating at CPK, but now I’m a ‘raving fan’! So, if you find yourself hungry for some really good California inspired cusine and there is a CPK nearby, stop in and have dinner. You and your friends will have a great meal and experience some exceptional customer service.

